PA Housing

Who we are

We're a registered provider of social housing offering more than 24,000 homes across the Midlands, London and the South East with a range of housing solutions from affordable rent, independent living, and shared ownership for those in need. We aim to put our residents at the heart of everything we do and offer good services to all.

We're defined by our actions, and everybody at PA Housing is aligned to our corporate values which help define our behaviour, how we treat each other and our residents, and our level of services.

Our Vision

The people who live in our homes will be proud of where they live, and the people who work for us will be proud of the differences they make.

Residents' voices will shape what we do and help us be the best that we can be.

People trust we'll do what we say we're going to do.

Our homes will be warm, safe, and well maintained.

To look back at what we have done in 5 years' time and be proud of what we've achieved.

Our Values

We’re defined by our actions, and our values help to define how we treat people, our behaviours, and our level of services.

Deliver

We do the right thing.

We keep our promises.

We see things through to the end.

If we get something wrong, we will say sorry and we will resolve it.

One Team

We make a positive difference to our residents’ lives.

We are one team; we play our part and support each other for the benefit of our residents.

Our colleagues will be supported to be the best they can be.

Respect

We listen and learn.

We treat people fairly, with respect and integrity.

We listen to understand, not just listen to respond.